Last Updated: [01-04-2025]
1. Refund Eligibility
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Advance Payments: Non-refundable once development begins.
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Milestone Payments: Refundable only if Webion fails to deliver as per the contract.
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Subscription/Maintenance Plans: Pro-rated refunds for unused periods.
2. Non-Refundable Scenarios
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Completed work (designs, code, deployed apps).
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Third-party costs (domain, hosting, API licenses).
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Change of mind post-delivery.
3. Refund Process
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Submit a request via support@webion.in within 7 days of dispute.
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Provide project details and reason for refund.
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Refunds processed within 15 business days (if approved).
4. Chargebacks & Fraud
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Unjustified chargebacks will lead to legal action and project suspension.
Contact Us:
Email: accounts@webion.in